Support Engineer

Born in the multicultural city of Liverpool, Kim has a background in Classics and Ancient Narrative Literature. After several years in the healthcare industry where she developed her technical, interpersonal and communication skills, Kim formally moved into the sysadmin world in 2016. Initially fulfilling a part time role in between formal training, she provided holiday cover for other Sirius support staff. In 2019 Kim became a full time member of the technical support team as an engineer on the busy daytime shift.

James is part of the UK Overnight Support Team along with Roy and Dan. Like them, he works evenings and overnight shifts. Apart from responding to tickets and events, he enjoys learning to implement our infrastructure - particularly monitoring and backups, mainly within AWS.

Outside Sirius James likes the pub, endures HIIT, plays football, and does Zumba, most weeks, and enjoys mountaineering when he can get out of London.

Daniel moved to England in 2014 and gained a Computer Science degree. He joined Sirius to specialize in Open Source technologies, and was thoroughly trained in the art of outstanding Client support!

Applying his Computer Science degree to master technologies such as Apache webserver, web content management systems such as Drupal and WordPress, cloud technologies such as AWS, and the latest in virtualization and containerization like Docker, Daniel has become a mainstay of the Sirius Support Team!

Hyung Hoon Song is a Sirius Support Engineer who joined the company in 2019.

He holds BSc in Mathematics from Royal Holloway, and is currently competing his MSc in Computer Science from Birkbeck College in the UK.

In his free time, Hoon enjoys reading and... sleeping! During holidays, he likes to visit his family in Seoul, South Korea.